Celebrating 31 Years of Service

Providing Industry Leading Contact Center Solutions

Today, more than ever, the marketing world is an ever-changing sea of ambiguities, meaningless KPI’s and irrelevant clicks, impressions and likes. Alliance prefers a more predictable, systematic and productive method made possible by our ability to fully integrate and provide a turnkey approach to direct marketing and client engagement.

Alliance allows you the ability to create actionable business relationships with your prospects, delivering the results that you had intended, every day. This is evidenced by the fact that the majority of Alliance’s business has been referred to us by other clients. Our “we are you” philosophy ensures that dedicated communicators act as your front line, building and developing core relationships centered on your company culture and operational needs, ensuring congruence throughout all of your marketing channels.

Alliance’s diverse experience combined with proven methodologies, systems, and processes, provides you with the innovative technology solutions, industry-leading service, stellar CSAT scores, and high performing sales solutions enabling you to build stronger brands, strengthen customer relationships, and gain market share.

Located in the heart of Dallas-Ft. Worth, Alliance is a domestically operated and internationally recognized contact center with 34 years of success in providing industry leading client engagement to some of the world’s largest and most successful brands. Servicing a broad range of industries: from medical and pharmaceutical to manufacturing, financial services, insurance/healthcare and innovative technologies, Alliance has a history of facilitating next-day growth and expansion for companies who outsource their needs.


  • Outbound Call Center

    Outbound Call Center

    We provide highly efficient AND productive business to business and business to government contact center services. We also execute business to consumer campaigns where the client qualifies for an exemption to DNC.

  • Inbound Call Center

    Inbound Call Center

    We provide dedicated inbound communicators who deliver a luxury level of service to your callers (prospects, vendors, patients, policyholders, members, etc).

  • Live Web CHAT

    Live Web CHAT

    Alliance Live CHAT will make the economics of your website(s) spring to a new level.

  • Consulting


    Our Professional Services Team can help you enhance performance and/or reduce expense on your internal call center operations.

  • Staffing Services

    Staffing Services

    Alliance Staffing Services is focused on providing executive and management level placements.

  • Direct Mail

    Direct Mail

    Direct Mail still works! Especially when used along side call center operations, ask us how DM can still work for you.

Our services have been successful in many industries including Financial Services, Insurance, Medical / Pharmaceutical , Manufacturing, Technology and Telecom.


has a history of successfully implementing programs for:

The quality of our service is evidenced by the fact that nearly 100% of our clients are referred to us from other clients.