Providing Industry Leading Contact Center Solutions
Today, more than ever, the marketing world is an ever-changing sea of ambiguities, meaningless KPI’s and irrelevant clicks, impressions and likes. Alliance prefers a more predictable, systematic and productive method made possible by our ability to fully integrate and provide a turnkey approach to direct marketing and client engagement.
Alliance allows you the ability to create actionable business relationships with your prospects, delivering the results that you had intended, every day. This is evidenced by the fact that the majority of Alliance’s business has been referred to us by other clients. Our “we are you” philosophy ensures that dedicated communicators act as your front line, building and developing core relationships centered on your company culture and operational needs, ensuring congruence throughout all of your marketing channels.
Alliance’s diverse experience combined with proven methodologies, systems, and processes, provides you with the innovative technology solutions, industry-leading service, stellar CSAT scores, and high performing sales solutions enabling you to build stronger brands, strengthen customer relationships, and gain market share.
Located in the heart of Dallas-Ft. Worth, Alliance is a domestically operated and internationally recognized contact center with 34 years of success in providing industry leading client engagement to some of the world’s largest and most successful brands. Servicing a broad range of industries: from medical and pharmaceutical to manufacturing, financial services, insurance/healthcare and innovative technologies, Alliance has a history of facilitating next-day growth and expansion for companies who outsource their needs.
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We provide highly efficient AND productive business to business and business to government contact center services. We also execute business to consumer campaigns where the client qualifies for an exemption to DNC.
We provide dedicated inbound communicators who deliver a luxury level of service to your callers (prospects, vendors, patients, policyholders, members, etc).
Alliance Live CHAT will make the economics of your website(s) spring to a new level.
Our Professional Services Team can help you enhance performance and/or reduce expense on your internal call center operations.
Alliance Staffing Services is focused on providing executive and management level placements.
Direct Mail still works! Especially when used along side call center operations, ask us how DM can still work for you.