The key to Alliance’s lead generation contact center effectiveness is attributed to a blend of our “we are you” philosophy, ensuring continuity throughout your marketing channels and the fact that our average agent has been with us for 2 years. Because of this we have been able to build a contact center of motivated, educated, articulate and professional outbound contact center agents. .
They go further than the call guide. They engage customers in dynamic dialogue, notice buying signs, upsell and cross sell. They know how to ask the right questions and move prospects toward scheduling appointments, product demo or a initiate a live transfer. Alliance appointment scheduling representatives have the business background and ability to uncover sales opportunities and identify decision makers in a multitude of highly professional, highly regulated markets.
They deliver a professional-level experience that is above the standard of other call center services providers.