Customer Service

We have more than 30- years of experience in delivering highly effective b2b telemarketing, and outsourced call center customer services to the software, e-commerce, technology, financial services, healthcare, and manufacturing industries.

From large companies to small, national brand-name companies and technology start-ups – they all use Alliance’s inbound call center and b2b telemarketing services because they share something in common: a need for excellence in outsourced customer support.

What makes Alliance inbound b2b telemarketing services so effective?  We provide direct, ongoing senior management involvement in all client programs.  We continually monitor your program to ensure consistency, quality service, responsiveness, and efficiency.

Our inbound customer service call center serves as a seamless extension of your staff and provides your customers with absolute quality, consistency, dedication, and courtesy.

Our trained and motivated customer service agents handle all types of inbound calls 5 days a week. All of our staff work from our offices in the U.S.