Hospitals

Let’s face it, finding someone to call patients is the least favorite part of the on boarding process. It is much easier to wait for the patient to come in to the clinic or be seen by a doctor. But we all know from experience that this leads to high numbers of patients who have been assigned to you, but remain unseen.

If you’re looking for a solution to increase the number of patients who have been assigned to you and have been seen in a clinic, then you’ve come to the right place. Alliance is the patient management service provider trusted by hospitals across the USA for over 30 years. Backed by industry leading technology and proven processes, we give you the power to scale your team and effectively boost your numbers through our services.

Alliance is one of the most experienced call center outsourcing companies in the industry. We are experts in delivering high-quality calls in a professional manner* that lead to positive contacts with established patients. Our solution managers will work with you to understand and convey your core marketing message, product benefits and market demographics to build a customized campaign that fits your needs and improves the patient experience.

Alliance employs a collaborative approach in the design and management of your outbound call center campaign. From better patient outcomes, higher patient satisfaction scores and lower costs for patient and provider, our goal is to turn each contact into a positive experience. Some of the features of our outbound services include: